One Year's Free Maintenance!*

BNS Telecom understand that all business needs are different which is why we have developed a maintenance service tailored around our customers' needs. The service ensures that should a system fault occur, help is only a phone call away. When you sign up for our Lines & Calls Service you are entitled to receive One Year's Free Standard Service Maintenance* on your existing phone system.

Standard Service – Monday to Friday, 9am – 5pm (excluding Bank Holidays)

This covers:

• Telephone system cover
• Internal system cards
• System handsets
• Internal building cabling

In addition to our standard maintenance service we can also tailor packages to include the following:

• 24 hour a day cover
• Weekend cover
• Public holiday cover
• Front of house packages
• Call loggers
• Central processor only cover
• Executive handsets only cover
• Additional training cover (for business with high staff turnover)
• 24 hour helpline – offering technical support
• Disaster recovery – making provisions to have your systems up and running should the worst happen to your business (i.e. fire or flood)
• Response times – categorised faults to help us respond to the areas where we are needed

We can also offer bespoke services tailored to your business - please call us and we'll be happy to discuss your needs.